Privacy Policy
GigaCraft LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website.
1. Information We Collect
When you use our Contact form, we collect the following information:
- Name
- Email address
- Company (optional)
- Message content
When you browse our website, we also collect usage data through Google Analytics, such as the pages you view, your approximate region, and your device and browser type. This data is collected using cookies and does not include the content of your Contact form.
We also use Microsoft Clarity to see how visitors click and scroll on our pages (heatmaps and session recordings) so we can improve the website. Text you type into forms, including the Contact form, is masked and not recorded.
2. Purpose of Use
We use the information you provide solely to:
- Respond to your inquiries and requests
- Communicate with you regarding our services
- Understand how our website is used and improve it
3. Third-Party Services
We use Formspree (formspree.io) to process form submissions. When you submit the Contact form, your information is transmitted to Formspree's servers and forwarded to us via email. Please refer to Formspree's Privacy Policy for details on how they handle data.
We use Google Analytics, provided by Google LLC, to measure website usage. Google may process this data as described in How Google uses information from sites or apps that use its services. You can opt out by using the Google Analytics Opt-out Browser Add-on or by disabling cookies in your browser.
We use Microsoft Clarity, provided by Microsoft Corporation, to understand how visitors interact with our website. Microsoft processes this data as described in the Microsoft Privacy Statement.
4. Data Retention
We retain your contact information only for as long as necessary to fulfill the purposes described above or as required by law.
5. Security
We take reasonable measures to protect your personal information. Form submissions are transmitted over HTTPS.
6. Your Rights
You may request access, correction, or deletion of your personal information held by us. Please contact us at the email address below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the bottom will indicate when the policy was last revised.
8. Contact Us
For questions about this Privacy Policy or your personal information, please contact:
chiaki.obayashi@giga-craft.com
EFFECTIVE DATE: DECEMBER 12, 2025 · LAST UPDATED: OCTOBER 1, 2026